FAQ

How secure is your shipment?

We ship all of our packages directly from our stores. Every shipment is packed by hand to ensure proper protection during transport. All packages are insured by Federal Express as well as our own independent insurance policy for complete coverage and peace of mind.

Why should I choose Masterluxury?

The #1 factor that separates us from other watch companies, is our 100% transparency when working with our customers. Your emails and phone calls are always answered by an owner, or full-time store employee. As a family owned and operated business for over 25 years, we understand the importance of building trust and integrity amongst our customers. Your satisfaction is our priority, simple as that! 

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