Thank you for choosing Master Luxury! We want you to be happy with your purchase, however in the event our item does not meet your expectations you can feel free to return it for a refund. We offer you a 7-day return period beginning from the date your package is received, if for any reason you need to return an item you have purchased with us simply follow these steps to ensure a safe return of your item.
It is the buyer’s full responsibility to properly ship and return the product back to Master Luxury. We strongly urge that you DO NOT re-use the packaging we originally shipped the item in. We also ask that you pack your return safely to avoid any damage possible during the return shipping. Please include all items we shipped to you. If all items are not included in the return shipment, all refunds will be delayed until the successful return of those items to Master Luxury.
Returned merchandise must be unused, unworn and in original condition in original gift box with all warranty cards and instruction booklets intact.
Once your item is received it will be inspected for signs of wear or damage which could adversely affect your refund. When the item is finished with inspection a refund will be issued. We will issue refunds in the manner in which the payment was received. Any items originally purchased as a special order will be subject to a restocking fee and will be reimbursed in the form of store credit. In the unlikely event that a return package becomes missing in transit an insurance claim will be processed, and a refund will only be given upon the successful investigation of the claim. Master Luxury does not offer cash refunds for any reason. Please allow up to three (3) business days for any credits to update to your account. Note: All returns must be accompanied by receipt.